Dear unhappy customer
To whom it may concern, Today we got your letter regarding one or more cards you were unhappy with. We would love to help resolve your issue, but you didn’t give us any contact information or any...
View Article10 X the traffic = some site hiccups
Let’s start with the good news: we are getting TEN TIMES our normal traffic today! This means we have the necessary traffic to reach our goal of increasing sales by 10 times (as part of the previously...
View ArticleCheckOutMy: Due Dates?
Lately we have noticed we have been getting a few questions about due dates so we thought we would try and answer a few questions about how the due dates work, why CheckOutMyCards due dates have been...
View ArticleCustomer Service
We’ve recently switched to a new server specifically for customer service, and this morning we discovered that some of our replies weren’t being sent out and some were being caught in “spam” filters...
View ArticleExtended Customer Service Hours for Black Friday Weekend!
Our staff at COMC wanted to wish everyone a Happy Thanksgiving, and let you know that our office will be closed for the holiday. Our customer service hours for the rest of the week are as follows:...
View ArticleSaluting an American Tradition – Customer Service Closed
Greetings from the COMC Team. We wanted to take a moment to remind everyone a bit early that next week Monday is a very special day in the USA: Memorial Day. As a national holiday, our doors will be...
View ArticleChanging Times: Classified Ads
We at COMC hope you all enjoyed a relaxing day of BBQ, family, and festivities on Memorial Day. As many of you know, we began developing a new set of features to help you promote your products and sell...
View ArticleCard Pricing & Beckett Book Value Updates
Over the last few days, you’ve probably noticed a lot of activity on your Dashboard, mostly in regards to prices being removed from your cards. This is happening due to some extensive software updates...
View ArticleExplaining COMC Return Policies
Hello Folks, and happy Monday! There has been some recent discussion concerning COMC’s return policies, so we felt it would be appropriate to take some time to clarify, give explanations, and help...
View ArticleAn Apology To Our Most Important Partners
Hello COMC Nation. On Tuesday, July 9th, Beckett book values became no longer available for free on COMC.com. For the last 6 years, Beckett has been gracious in allowing us to provide their data to...
View ArticleDid someone say “Championship Parade”?
Hello COMC Nation – In his bid for the title of “Best Boss Ever”, Tim has made the announcement that any COMC employees who want to attend the Seattle Seahawks Championship parade would be able to do...
View ArticleCOMC Offices closed Monday, May 26th for Memorial Day
Hello COMC Nation! We wanted to take a moment to remind everyone that this coming Monday is Memorial Day. As it’s a national holiday, our doors will be closed and our staff will not be in their...
View ArticleCOMC Offices closed for July 4th
Hello COMC Nation! We just wanted to let everyone know that the COMC offices will be closed on Friday, July 4th, in observance of Independence Day. Happy Birthday, America! Seriously, you don’t look...
View ArticleCleveland or Bust!
Hello COMC Nation! It’s almost here – the 35th annual National Sports Collectors Convention is just around the corner and we’re pretty excited to see as many people as we can during the week. We’ve got...
View ArticleOffices closed for Labor Day!
Hi COMC Nation! We don’t know about you, but for us, it’s been such an awesome summer! Sadly, all good things eventually come to an end…and, like so many others, we plan to mark the end of summer with...
View ArticleCOMC Customer Service closed for Memorial Day
Hello COMC Nation! Memorial Day is next week, and for this reason: Customer Service will be closed Monday, May 25th & will reopen Tuesday, May 26th at 9 PDT. If you need to contact us over the...
View ArticleCOMC Winter Announcement 2015
Ever get some news that was so good you wanted to shout it from the rooftops? Then you know the mood we’re in at COMC. However, since our roof is likely far from yours, instead we made a video to talk...
View ArticleCOMC Holiday Update
Happy Holidays COMC Nation! With the end of the year in site, we wanted to make three quick announcements. Holiday Hours Customer service will close on Thursday, December 24th at 4:00 pm PT and will...
View ArticleCOMC Black Friday Results
Hello COMC Nation, it’s Nathan with COMC. Black Friday was an enormous success! We beat last year’s record by 23 percent. Over the one week surrounding this promotion, we had a spike of five times the...
View ArticleCOMC Customer Service closed New Year’s Day
Happy New Year’s Eve everyone! We wanted to let you know that COMC Customer Service will be closed on January 1st. We will reopen for business on Monday, January 4th. We hope you have a great day, and...
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